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Parent and Family Support


My name is Dawn Thomas and I’m the Parent Family Support Adviser (PFSA) for North Petherton and Robert Blake schools. I’m here to help!


I am normally at North Petherton School all day Monday and Wednesday morning. Please ask the office staff, Mr Hobbs or Ms Penfold if you would like speak to me and they will give me your contact details. 


What is the role of a Parent Family Support Advisor? 

  • To enable children to gain maximum benefits from education. 
  • To work in partnership with families and the school to help our children reach their full potential. 
  • To work closely with other professionals where necessary or to direct you to other services which may be useful. 
  • To be there to work with you or your child if you are experiencing difficulties. 


     I can help you by advising and working with you on issues such as: 

  • building a partnership with school 
  • behaviour (in and out of school) 
  • parenting concerns 
  • family issues 
  • emotions and relationships 
  • healthy eating 
  • attendance at school 
  • housing 
  • budgeting 

  • feeling isolated 
  • finding information for parents and carers who want to go back to work or into their own education or career 
  • Transition from Primary to Secondary school 


I can also be available just to listen and support if you feel you need someone to talk to in confidence. 

I can arrange to meet you in school or at home or somewhere that feels right for you.  



Useful numbers:


Somerset County Council

0300 123 2224


Sedgemoor District Council

0300 303 7800


Citizens Advice Sedgemoor

03444 88 9623


Money Advice Service

0800 138 7777



0808 800 5000



116 123



0800 1111